Michael Orr vs. AAA Nebraska - "Dismissed with Prejudice"

Insurance, Banking and Finance of Nebraska refer "mistakes that were made" to another state;

Stating Nebraska customers were not impacted

All names are included because the legal documents are now available as public domain.

 



 

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  While working for AAA Nebraska in Omaha I was told by my manger Peggy Davis to debit current customers and prior customers debit and credit cards without notifying the individual in writing or by any other means. This action had been going on for over two years.  While employed with AAA Nebraska as Supervisor of Cash Processing, I advised my department manager that certain procedures must be followed. Every one must be contacted before a debit is processed if the customer did not request/authorize the transaction. I was met with hostility that eventually lead to a hostile work environment and daily harassment. Although I complained to Human Resources, the hostility, harassment and embarrassment continued. I was eventually forced to quit my job at AAA. The following information is part of the action I took.  Although I have evidence of the activity, it was ruled that I could not use it in court because I did not file the complaint correctly. After contacting the Nebraska Insurance, Banking and Finance Department Lincoln, I was told by email that although AAA Nebraska had made some mistakes, but since the customers were not Nebraska customers, they referred me to Dearborn Michigan, AAA Nebraska's headquarters. The Auto Club Group in Dearborn owns AAA Nebraska. I am writing this for advice of whether I should have contacted current and previous customers of AAA and advise them their financial information was being used to debit their financial account. I also believe financial records of past customers should be deleted from AAA records. At the time I worked for AAA, AAA did not delete any financial information on past customers the moment the customer's cancel their policy (s).  
 
Contact Michael Orr:
 
 
 
 

After reading over certain laws concerning moral and ethical misconduct, I wonder if I should have taken more action to stop what I knew was wrong.  Did I violate individual customer rights by not taking more action; Going against management?  I am posting information about the actions taken and not taken by myself on this web page for readers to decide if I was morally and/or ethically wrong for not contacting customers myself.

 
 
 
 

The charges I brought were dismissed because of time limitations according to the opinion below.  Because it took over three years to get to a judge at the Federal level, the 300 day limit expired.   So technically, because of the 300 day expiration, AAA did not violate any laws. But there was obvious neglect. The 300 day limitation should be changed.

 
 
 
     
     

  Orr v. Auto Club Group
 
  IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEBRASKA
 
May 11, 2009

MICHAEL ORR, PLAINTIFF,
v.
THE AUTO CLUB GROUP AND AAA NEBRASKA, DEFENDANTS.


The opinion of the court was delivered by: United States District Court

MEMORANDUM AND ORDER

This matter is before the Court on defendant's*fn1 Rule 12(b)(6) motion to dismiss allegations of retaliation in the complaint (Filing No. 7). Upon review, the Court finds that the motion should be granted in part and denied in part.

BACKGROUND

Plaintiff brought this action under Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq. The complaint alleges plaintiff worked for the defendant from approximately October 2005 until June 2007, and plaintiff was forced to resign his employment in June of 2007 because he was subjected to sex discrimination, retaliation, and a hostile work environment. In part, plaintiff alleges the defendant retaliated against him because he complained of possible violations of federal law being committed by the defendant.

Defendant moves to dismiss "all allegations in the Complaint alleging retaliation" pursuant to Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim upon which relief can be granted (Filing No. 7 at 1). Defendant argues such allegations have not been exhausted and are time-barred.

STANDARD OF REVIEW

Rule 12 (b)(6) allows a party to attack the legal sufficiency of the complaint and move to dismiss the complaint for failure to state a claim upon which relief can be granted. Fed. R. Civ. P. 12(b)(6). To survive a Rule 12(b)(6) motion to dismiss, the complaint must state "enough facts to state a claim to relief that is plausible on its face." Bell Atl. Corp. v. Twombly, 127 S.Ct. 1955, 1974 (2007). The Court "must take the well-pleaded allegations of the complaint as true, and construe the complaint, and all reasonable inferences arising there from, most favorably to the pleader." Morton v. Becker, 793 F.2d 185, 187 (8th Cir. 1986). "The court may consider, in addition to the pleadings, materials 'embraced by the pleadings' and materials that are part of the public record." See In re K-tel Intern., Inc. Sec. Litig., 300 F.3d 881, 889 (8th Cir. 2002)(quoting Porous Media Corp. v. Pall Corp., 186 F.3d 1077, 1079 (8th Cir. 1999)).

DISCUSSION

A plaintiff must exhaust his administrative remedies before bringing a Title VII action in federal court. See Shannon v. Ford Motor Co., 72 F.3d 678, 684 (8th Cir. 1996). In order to exhaust his remedies, a plaintiff must file a timely charge with the Equal Employment Opportunity Commission ("EEOC") and receive a right to sue letter. Id. The completion of this process constitutes exhaustion of "those allegations set forth in the EEOC charge and those claims that are reasonably related to such allegations." Faibisch v. Univ. of Minn., 304 F.3d 797, 803 (8th Cir. 2002). Thus, a subsequently-filed lawsuit does not have to mirror the administrative charges; "[h]owever, 'the sweep of any subsequent judicial complaint may be [only] as broad as the scope of the EEOC investigation which could reasonably be expected to grow out of the charge of discrimination.'" Duncan v. Delta Consol. Indus., Inc., 371 F.3d 1020, 1025 (8th Cir. 2004)(quoting Cobb v. Stringer, 850 F.2d 356, 359 (8th Cir. 1988)(internal quotations omitted).

In this case, plaintiff filed a timely charge with the EEOC and Nebraska Equal Opportunity Commission ("NEOC") (Filing No. 1, ¶ 8; Filing No. 1-2). On the charge, plaintiff checked the "retaliation" box and stated the following:

. . . From on or about April, 2006, I was subjected to a hostile work environment by my supervisor, Peggy Davis (Manager) (female). After complaining to the HR dept. and (Plaintiffs Mangers - Manger), about the harassment, I was retaliated against, and I was forced to resign on 6/8/2007. . . . I allege this is unlawful discrimination on the bases of my sex and retaliation which is a violation of Sections 48-1104 and 48-1114(1) of the Nebraska Fair Employment Practice Act and Title VII of the Civil Rights Act of 1964 as amended. . . (Filing No. 1-2).

The charge alleges plaintiff was retaliated against for complaining about harassment. Thus, these allegations are exhausted, and to the extent defendant moves to dismiss allegations that plaintiff was retaliated against for complaining of harassment, the motion will be denied.

The more difficult issue is whether plaintiff's charge exhausts allegations that plaintiff was retaliated against for complaining of federal law violations. The charge does not contain any allegations that plaintiff inquired about or complained of federal law violations, and there are no allegations that plaintiff was retaliated against on that basis. Thus, the Court must decide whether a claim for retaliation based on complaints of federal law violations is reasonably related to allegations in the charge. While plaintiff checked the "retaliation" box, the description of plaintiff's charges indicates the retaliation claim is based on plaintiff's complaints of harassment, and there is no indication that the retaliation claim is based on complaints of federal law violations. Moreover, the charge specifically asserts a violation of subsection 1 of § 48-1114 of the Nebraska Fair Employment Practice Act, which makes it unlawful for an employer to discriminate against an employee because he "has opposed any practice made an unlawful employment practice by the Nebraska Fair Employment Practice Act," but the charge does not allege a violation of subsection 3 of § 48-1114, which makes it unlawful for an employer to discriminate against an employee because he "has opposed any practice or refused to carry out any action unlawful under federal law or the laws of this state." Neb. Rev. Stat. § 48-1114. On balance, the Court does not find that a claim for retaliation based on complaints of federal law violations is reasonably related to the allegations in the charge. Thus, allegations that plaintiff was retaliated against for complaining of federal law violations are not exhausted.

Because such allegations have not yet been exhausted, these allegations are also time-barred. The complaint alleges that the discriminatory acts giving rise to plaintiff's claims occurred as late as June of 2007, and the 300-day limitation period for filing a charge with the EEOC has since passed. See 42 U.S.C. § 2000e-5(e)(1).

Based on the foregoing, allegations that plaintiff was retaliated against for complaining of federal law violations are not exhausted and are time-barred. Defendant's motion to dismiss allegations that plaintiff was retaliated against for complaining of federal law violations is granted, and defendant's motion to dismiss will be denied in all other respects. Accordingly,

IT IS ORDERED:

1) Defendant's motion to dismiss allegations that plaintiff was retaliated against for complaining of federal law violations is granted, and a claim for retaliation based on such allegations is dismissed with prejudice.

2) Defendant's motion to dismiss is denied in all other respects.

DATED this 11th day of May, 2009.
 

 Opinion Footnotes  


*fn1 The defendant, The Auto Club Group d/b/a AAA Nebraska is incorrectly identified in the caption as two separate parties (Filing No. 7 at 1).

20090511


Nebraska Equal Opportunity Commission, Omaha, Nebraska Complaint;

 

UNITED STATES DISTRICT COURT
DISTRICT OF NEBRASKA
MICHAEL ORR,
Plaintiff,
vs. CIVIL COMPLAINT PURSUANT TO
TITLE VII OF THE CIVIL RIGHTS ACT,
AS AMENDED
THE AUTO CLUB GROUP,
AND AAA NEBRASKA

Defendants.
JURY TRIAL DEMAND
COMPLAINT

 

1. Plaintiff MICHAEL ORR brings this action because of discrimination he suffered in employment with Defendant(s). He brings this action pursuant to 42 U.S.C. §2000e Title VII.


JURISDICTION AND VENUE
 

2. This Court has jurisdiction of Plaintiff’s Title VII claims under 28 U.S.C. §1343, 28 U.S.C. §1331, and 42 U.S.C. § 2000e et seq.
 

3. The employment practices alleged to be unlawful were committed within the jurisdiction of the United District Court for the District of Nebraska.


PARTIES
 

4. Plaintiff is a male United States citizen and resided in Nebraska while employed with Defendant.
 

5. Defendant The Auto Club Group is a Michigan Nonprofit Corporation that conducts business in Nebraska as AAA Nebraska, and AAA Nebraska is a Nebraska Trade Name, registered to The Auto Club Group.
 

6. Plaintiff worked at Defendant(s) office location in Omaha, Nebraska.
 

7. At all time relevant herein, Defendant had more than 15 employees each working day and more than 100 employees for each working day in each of 20 or more calendar weeks per year in the current and preceding calendar year.
 

ADMINISTRATIVE PROCEEDINGS
 

8. Plaintiff timely filed charges of sex discrimination, hostile work enviornment and retaliation against Defendant(s) within the United States Equal Employment Opportunity Commission (E.E.O.C.) and with the Nebraska Equal Opportunity Commission (N.E.O.C.).
 

9. At a date later than October 1st, 2008, Plaintiff received Notice of Suits Rights from the E.E.O.C. and initiated this action within 90 days of receipt of that Notice. A copy of said Notice is attached and made part of this complaint by reference as Exhibit A.
 

10. All conditions precedent to the institution of this lawsuit have been fulfilled.


COUNT 1
 

11. Plaintiff was employed with Defendant approximately 2 years from approximately October, 2005 until June, 2007. Plaintiff’s employment involved payment processing of checks, credit cards, electronic transfers, and so forth.
 

12. Plaintiff was terminated from his employment with Defendant on June 8, 2007, and alleges that he was forced to resign from said employment.
 

13. On several occasions between approximately November 2006 to June 2007, Plaintiff informed Mary Wagner, human resources associate, of the following circumstances:
 

a. Plaintiff informed Peggy Davis that in order to be in compliance with Federal law, Defendant needed to inform card holders in writing of debit fees being assessed prior to debiting said card holder’s accounts, and that Defendant was debiting hundreds of accounts without the requisite writing every day. Plaintiff communicated by email with Debbie Filipiak of the finance department of The Auto Club Group in Michigan regarding said potential violation of Federal law due to previous audit of The Auto Club Group in Michigan almost losing their license to accept electronic payments without prior customer consent. Debbie Filipiak replied via email and stated that every time AAA Nebraska debited a customer account they must be notified first.
 

b. Approximately November 2006, Defendant yelled almost daily at Plaintiff about cash processing mistakes in front of entire department. While two other supervisors, both female, were never yelled at in front of the department for their mistakes.
 

c. Defendant continued to humiliate and degrade Plaintiff in front of company clerks weekly without regard to company policy about discipline. Discipline should never be in front of other employees. The human resources associate, Mary Wagner was spoken to whenever the occurrences happened. Mary Wagner was requested by Plaintiff to help stop the constant harassment and retaliation. The Plaintiffs request were ignored. The situation did not change.
 

d. On Thursday, March 29, 2007, Peggy Davis sent an email to all three supervisors, the Plaintiff, Emily Young, and Amber Wassom, about getting performance appraisals ready. Davis wanted to see the template before the appraisals were written, and given to the individual clerks. However, in the same email Davis informed Plaintiff that he needed to have his done before he left for surgery the following Thursday. Plaintiff sent Davis a copy of the template the next day, but Davis disapproved it. Plaintiff worked on it that Friday, and sent it by email to Defendant for early Monday review.  However, Defendant was out sick on Monday and Tuesday the following week and was not at work. Defendant did not review draft until Wednesday. Davis disapproved the draft again. Defendant was aware that Plaintiff was scheduled for surgery the next morning. Defendant was informed of the scheduled surgery the week before. Defendant told Plaintiff that he “would be dinged” for not getting the performance templates report
done before he left. Plaintiff was scheduled to be out for a few days according to the surgeon and return the following Monday. However, after the surgery started, additional damage was found and required additional repair. The doctor removed Plaintiff from work through the month of April 2007.
 

e. Plaintiff was released to return to work on May 7, 2007 with movement restrictions. Plaintiff had limited movement of my right arm due to injury. Defendant
ignored doctor restrictions.
 

f. Upon return to work, Davis immediately started yelling in front of employees again. Davis informed Plaintiff not to reply to any emails received. That they have
already been replied to. Defendant told Plaintiff not to pass on any email request received, to work them himself same day.
 

g. Plaintiff was told by Defendant that he could not discuss department procedures or actions with his direct employees. Davis was to have the only contact.
h. Defendant would not discuss any daily department processes or actions with Plaintiff. Plaintiff asked assigned employees what actions they were given by Defendant
to complete. Upon review, there were request that were a violation of federal guidelines. The clerks were debiting credit cards and bank accounts from company compiled data to
correct company policy errors per direction from Defendant. The customers were not being notified in writing of any debits prior to action.
 

14. Approximately May 15, 2007, Plaintiff again spoke with Mary Wagner. Plaintiff stated that whatever human resources was supposed to have done was not working.
Plaintiff wanted to know what he could do to help stop the daily harassment. Mary Wagner suggested that Plaintiff speak to Peggy Davis directly.
 

15. When Plaintiff spoke to Peggy Davis directly, Peggy Davis stated that she could yell at Plaintiff whenever she wanted to and in front of whoever she wanted to, and when
Plaintiff informed Peggy Davis that the employees under Plaintiff’s supervision were concerned and asked how they could help to stop Peggy Davis from yelling at Plaintiff,
Peggy Davis became angry and told Plaintiff not to discuss the circumstances with the employees under Plaintiff’s supervision.
 

16. Plaintiff reported said direct conversation with Peggy Davis to Mary Wagner. Mary Wagner said she would speak to Peggy Davis.
 

17. The following day, Plaintiff, Mary Wagner, and Peggy Davis had a conference in the second floor conference room at the place of employment. At said conference Peggy
Davis presented Plaintiff with a list of daily goals, informing customers of unauthorized debit charges in writing to conform to Federal law was not on said list; and neither were
the issues of treatment Plaintiff had complained to Mary Wagner about addressed.
 

18. Following said conference, Plaintiff followed Mary Wagner to the elevator and Mary Wagner told Plaintiff that if he feels he is being retaliated against to make sure he
reported to her immediately.
 

19. The following day, Plaintiff informed Mary Wagner that he felt he was being retaliated against and harassed. That the discussions he had with Mary Wagner and
Peggy Davis only made the working environment unbearable to work in.
 

20. Defendant Peggy Davis, manager of the department where Plaintiff worked, continually harassed, retaliated against and attempted intimidation to govern the Plaintiff,
the cash-management supervisor, after the requirement to follow Federal rules was mentioned.

 



IN THE UNITED STATES DISTRICT COURT

FOR THE DISTRICT OF NEBRASKA

MICHAEL ORR,

Plaintiff,

Case No. 8:08CV538

v.

THE AUTO CLUB GROUP AND AAA

NEBRASKA,

Defendants.

BRIEF IN SUPPORT OF

DEFENDANT'S MOTION FOR

SUMMARY JUDGMENT

I. INTRODUCTION

This Brief is submitted in support of Defendant's Motion for Summary Judgment, which was filed contemporaneously herewith. This Motion seeks summary judgment on Plaintiff’s

Complaint, in its entirety, for the reasons that there are no genuine issues of fact and that Defendant is entitled to judgment as a matter of law.

A. General Overview.

Plaintiff Michael Orr ("Plaintiff" or "Orr") was hired by Defendant The Auto Club Group d/b/a AAA Nebraska ("Defendant" or "AAA") (incorrectly identified in the Complaint as two

separate parties), on September 19, 2005, as a Supervisor Processing Services. AAA, among other things, is engaged in the business of selling auto and life insurance products as well as auto

club memberships.

Plaintiff's chief complaint is that Peggy Davis ("Davis"), his immediate supervisor, yelled at him in front of his subordinates but did not do so with two (2) similarly situated female

supervisors. Plaintiff contends that although he approached Davis' supervisor and a member of AAA's Human Resources Department about Davis' conduct, his complaints fell on deaf ears, and

Case: 8:08-cv-00538-LES-FG3 Document #: 26 Date Filed: 11/23/09 Page 1 of 30

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Davis continued to harass him. On June 8, 2007, Plaintiff resigned from AAA immediately, without prior notice.

On August 27, 2007, Plaintiff filed an administrative Charge of Discrimination with the Nebraska Equal Opportunity Commission ("NEOC") (dually filed with the U.S. Equal

Employment Opportunity Commission ("EEOC")), alleging that he was discriminated against on the basis of sex, endured a hostile work environment, was retaliated against for making

complaints to management, and was forced to resign. On August 21, 2008, following its investigation, the NEOC issued a No-Cause Determination, dismissing Plaintiff's Charge against

Defendant. Thereafter, on September 30, 2008, the EEOC issued a "Notice of Rights" (a/k/a right-to-sue letter) regarding the Charge.

B. Plaintiff's Claims.

This action was filed on December 30, 2008. (Filing No. 1.) Plaintiff's Complaint1 arguably contains four "causes of action":

1. The first cause of action alleges discrimination based upon sex in violation of Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.

2. The second cause of action alleges sexual harassment in violation of Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.

3. The third cause of action alleges retaliation in violation of Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.

4. The fourth cause of action alleges constructive discharge in violation of Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.

As part of each of these claims, Orr seeks injunctive relief, compensatory and punitive damages, back pay, front pay, attorneys' fees, and a host of other damages. (Id. at 7-8.)

1 Plaintiff alleged only two claims in the Report of Parties' Planning Conference: sex discrimination and retaliation (see Filing No. 15); however, the Court has also interpreted Plaintiff's Complaint to allege a claim for sexual

harassment based upon a hostile work environment and a claim for constructive discharge (Filing No. 18, at 1).

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II. EXHIBITS

In support of this motion, Defendant has, as part of its Index of Evidence (NECivR 7.1

(a)), submitted the following evidence:

S.J. Ex. 1 Deposition of Plaintiff Michael Orr, taken on October 8, 2009.

S.J. Ex. 2 Cassie Wilkins' Letter of Resignation, dated March 13, 2007. (Identified at

S.J. Ex. 10 ¶ 17, at 3.)

S.J. Ex. 3 E-mail Message from Peggy Davis to Plaintiff, Emily Young, and Amber

Wassom, dated March 28, 2007. (Depo of Pl. Ex. 7, identified at S.J. Ex. 1, at 81:16-25.)

S.J. Ex. 4 Plaintiff's Letter of Resignation, dated June 8, 2007. (Depo. of Pl. Ex. 11,

identified at S.J. Ex. 1, at 116:23-117:2.)

S.J. Ex. 5 E-mail Message from Plaintiff to Marilu Baker, dated June 8, 2007.

(Identified at S.J. Ex. 11 ¶ 3, at 1.)

S.J. Ex. 6 E-mail Message from Plaintiff to Michael Tetrick, dated June 8, 2007.

(Identified at S.J. Ex. 11 ¶ 3, at 1.)

S.J. Ex. 7 Charge of Discrimination by Michael Orr, filed with the Nebraska Equal

Opportunity Commission (dually filed with the U.S. Equal Employment Opportunity

Commission), dated August 27, 2007. (Depo. of Pl. Ex. 10, identified at S.J. Ex. 1, at 91:16-21.)

S.J. Ex. 8 No-Cause Determination Letter issued by the Nebraska Equal Opportunity

Commission, dated August 21, 2008, and "Notice of Rights" Letter issued by the U.S. Equal

Employment Opportunity Commission, dated September 30, 2008. (Identified at S.J. Ex. 11 ¶¶

4-5, at 1-2.)

S.J. Ex. 9 Affidavit of Peggy Davis, dated November 20, 2009.

S.J. Ex. 10 Affidavit of Mary Wagner, dated November 20, 2009.

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S.J. Ex. 11 Affidavit of Sherman P. Willis, dated November 20, 2009.

Based upon the undisputed evidence in this case, it is clear that there are no genuine issues of material fact and that Defendant is therefore entitled to judgment as a matter of law.

III. STATEMENT OF MATERIAL FACTS

Pursuant to NECivR 56.1(a), the following statement of uncontroverted material fact is submitted in support of this Motion:

1. Plaintiff Michael Orr ("Plaintiff" or "Orr"), male, is a resident of the State of Nebraska. (S.J. Ex. 1, at 3:22-24; Filing No. 1 ¶ 4, at 1.)

2. Peggy Davis ("Davis"), female, was, at all times relevant to this litigation, Manager Processing Services and Plaintiff's immediate supervisor. (S.J. Ex. 9 ¶ 3, at 1; S.J. Ex.

10 ¶ 3, at 1; see S.J. Ex. 1, at 30:3-5.)

3. Amber Wassom ("Wassom"), female, was, at all times relevant to this litigation, a Supervisor Processing Services and one of Plaintiff's coworkers. (S.J. Ex. 10 ¶ 4, at 1.) Wassom,

who held the same title as Plaintiff, was responsible for membership. (S.J. Ex. 1, at 15:3.)

4. Emily Young ("Young"), female, was, at all times relevant to this litigation, a Supervisor Processing Services and one of Plaintiff's coworkers. (S.J. Ex. 10 ¶ 5, at 1.)Young,

who also held the same title as Plaintiff, was responsible for application processing (S.J. Ex. 1, at

13-14.)

5. Michael, Tetrick ("Tetrick"), male, was, at all times relevant to this litigation, Assistant Vice President of The Auto Club Group and Davis' immediate supervisor. (See S.J. Ex.

10 ¶ 6, at 1.)

6. Mary Wagner ("Wagner"), female, was, at all times relevant to this litigation, a Human Resources Generalist for The Auto Club Group. (S.J. Ex. 10 ¶ 2, at 1.)

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7. Marilu Baker ("Baker"), female, was, at all times relevant to this litigation, Lead Processing Clerk and one of Plaintiff's subordinates. (S.J. Ex. 10 ¶ 7, at 1.)

8. Cassie Wilkins ("Wilkins"), female, was, at all times relevant to this litigation, a Cash Processing Clerk and one of Plaintiff's subordinates. (S.J. Ex. 10 ¶ 8, at 1.)

9. Effective September 19, 2005, Plaintiff was hired by AAA for the position of Supervisor Processing Services. (S.J. Ex. 9 ¶ 3, at 1; S.J. Ex. 10 ¶ 9, at 2.) Davis and Wagner,

both females, interviewed Plaintiff (S.J. Ex. 1, at 29:7-18.)

10. As Supervisor Processing Services, Plaintiff was responsible for cash processing.

(S.J. Ex. 1, at 29:23-24.)

11. During the course of his employment with AAA, Plaintiff received two performance reviews (Partners in Performance Planning and Assessment Forms, or "PIPs"). (S.J.

Ex. 10 ¶ 10, at 2.) Davis completed Plaintiff's performance reviews in January 2006 and January 2007. (S.J. Ex. 1, at 32:7-11; S.J. Ex. 9 ¶ 4, at 1.) Plaintiff does not dispute Davis' comments in

these evaluations. (S.J. Ex. 1, at 32:12-25, 71:25-72:10.)

12. On or about February 20, 2007, Orr approached Wagner and spoke with her about the following issues he had with Davis:

Davis did not let Plaintiff speak with Tetrick.

Davis never yelled at Young or Wassom.

Davis will not speak with Plaintiff.

When Plaintiff requested a meeting with Davis, she yelled and screamed at him.

Plaintiff had a different management style from Davis and he felt that she was picking on him.

The clerks approached Plaintiff to find out what is wrong.

(See S.J. Ex. 10 ¶ 11, at 2.)

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13. On February 20, 2007, Wagner spoke with Davis regarding Plaintiff's concerns, and Wagner advised Davis that she should talk with Plaintiff in a conference room away from

staff.(S.J. Ex. 9 ¶ 5, at 1; S.J. Ex. 10 ¶ 12, at 2.)

14. On March 14, 2007, Wagner met with Plaintiff and Davis regarding several performance issues with Plaintiff's work and how he managed his staff. As a result of this

meeting, Plaintiff agreed to respond more quickly to E-mail messages he received and to discipline his subordinates who are not performing. (S.J. Ex. 9 ¶ 6, at 1; S.J. Ex. 10 ¶ 13, at 2.)

15. On March 28, 2007, Davis sent Plaintiff an E-mail message, informing him that the PIP forms for the employees he supervised were due and to be completed and presented

before the beginning of his scheduled medical leave of absence on April 5, 2007. (S.J. Ex. 3; see S.J. Ex. 1, at 82:3-83:14.)

16. On or about April 4, 2007, after several queries from Davis, Plaintiff submitted the PIP forms. Davis advised Plaintiff that the PIP forms he had submitted were not acceptable

because they were sample forms instead of forms specifically for the clerks and specialists on his team. In response to the fact that he would not meet this performance objective, Plaintiff

shrugged his shoulders and said: “Well, yeah, I won’t make it.” (S.J. Ex. 9 ¶ 7, at 2.) (What Davis left out was "I won't make it since I am due for surgery tomorrow morning".)

17. In the April 4, 2007 meeting, Davis told Plaintiff that she did not believe he was taking their counseling sessions seriously because he continued to fall short of her performance

expectations. (This meeting never happened. Another lie from Davis.) Davis had met previously with Plaintiff on her own (This meeting never happened) and she met with Tetrick regarding her c

oncerns about Plaintiff's performance. In response, Plaintiff did not express concern about the performance issues Davis outlined and, instead, demonstrated an attitude of unconcern with responses

such as, “Yeah, I know.” ( I never made such a statement . This is another lie.) (S.J. Ex. 9 ¶ 8, at 2.)

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18. From April 4, 2007, to May 4, 2007, Plaintiff was on a medical leave of absence for back/shoulder surgery. (S.J. Ex. 9 ¶ 9, at 2; S.J. Ex. 10 ¶ 14, at 2.)

19. On May 7, 2007, Plaintiff returned to work but was restricted to sedentary work, i.e., no lifting over ten (10) pounds and minimal typing as tolerated. AAA met those restrictions.

(S.J. Ex. 10 ¶ 15, at 2.) (Not true. AAA never met the restrictions. In fact, Davis insisted that I answer all email status request and not request my clerks to complete the request.)

20. Upon returning to work, Davis told Plaintiff not to reply to the E-mail messages delivered to his Inbox while he was on medical leave because they had already been handled by

other AAA staff. (S.J. Ex. 9 ¶ 10, at 2.) (However, Davis constantly referred to emails during this time. She wanted to know if I had responded to certain ones. Then was noticeable

upset when I reminded her that she told me to not respond to them, that they had already been taken care of.)

21. On May 14, 2007, one week after Plaintiff returned to work, Davis asked him to resume preparing work management reports, which were a part of his work duties. These reports

had been delegated to Baker, one of Plaintiff's subordinates, during Plaintiff's medical leave, as a back-up procedure until Plaintiff returned to work. Plaintiff advised Davis that he would take

over the work management reports going forward. However, on June 4, 2007, Davis advised Plaintiff that his subordinate was still running the reports, in direct contravention of Davis'

instructions. (S.J. Ex. 9 ¶ 11, at 2.) (When the clerk was asked why she completed the report, she stated she did it without thinking since she had done it before. She apologized for

completed the report. But Davis did not want to here her apology. )

22. On May 22, 2007, Davis and Tetrick met with Plaintiff to discuss Plaintiff's continuing work performance issues. (Peggy and I never met with Tetrick to discuss any performance issues.

In fact, Davis would meet with Tetrick and not allow me to speak with him at all. ) At this time, Plaintiff had still not completed the 2007 PIPs for his employees. Davis again reminded Plaintiff that his

 subordinates needed to be informed of the expectations and objectives they were required to meet. In response, Plaintiff stated that it was “no big deal,” that the staff already knew what their jobs were,

and that he could have them backdate their PIPs. When Davis advised Plaintiff that this attitude was not acceptable, he responded that he had been too busy responding to a large volume of E-mail

messages and that

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he did not have time to complete the PIPs. Davis instructed Plaintiff to send her copies of his Email messages, but he failed to do so. (This statement is not true. I copied Davis on all emails that I

responded to. Davis requested this after my return to work after surgery.  I believe she was concerned that I was talking to others about the violations I accused her of. ) (S.J. Ex. 9 ¶ 12, at 2.)

23. Both before and after Plaintiff's medical leave of absence, other AAA employees had to correct Plaintiff’s work constantly, and Davis had to remind Plaintiff to complete his assigned duties.

In particular, Davis continually had to monitor Plaintiff's performance much more closely than Wassom and Young (the other Supervisors Processing Services) for the following reasons:

Plaintiff reported assignments as completed when they had not been completed. (Not true.)

Plaintiff delegated duties that were his responsibility. (Not true.)

Plaintiff failed to follow up on requests or pending tasks. (Not true.)

Plaintiff's work management reports were continually late.  (Not true.)

Plaintiff failed to secure confidential information on his desk.  (Not true.)

Plaintiff's responses to requests for information or action were late.  (Not true.)

Plaintiff did not follow proper procedures. (Not true. David did not follow procedures.)

Plaintiff's credit balance report was inconsistent.  (Not true.)

Plaintiff made errors in processing payments.  (Not true.)

Plaintiff demonstrated poor supervisory skills.  (Not true.)

Plaintiff demonstrated a poor attitude.  (Not true.)

Plaintiff's untimely responses led to a complaint from the Nebraska Department of Insurance. (This had nothing to do with me. It was a problem with an agent and the issue was forwarded to

Omaha for action. I was not the cause of the complaint and Davis knows this. This is a lie.)

Plaintiff was engaged in improper communications with clients.  (Not true. Davis found out that I had told an agent that we had to send a letter to the customer before we could take a payment

from the credit card. Davis told me to processed the debit today. I reminded her that we had to notify the customer first. Davis insisted that I debit the account NOW.)

Female clients complained of Plaintiff's condescending tone toward them. (There was one agent who sent an email to Davis about an email I sent her. The agent had request payment processing

status on a customer.  The agent did not provide a month to research. I replied to the agent and requested her to ball park the dates she is requesting so I could better provide her status of a payment.)

(S.J. Ex. 9 ¶ 13, at 3.)

24. On June 6, 2007, Plaintiff told Wagner that he had given Davis his template for his subordinates' PIPs before he went on medical leave. Plaintiff also stated that he felt he could

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not work with Davis, and he stated that he would probably resign. However, Plaintiff never stated to Wagner that he believed Davis’ alleged treatment of him was based on his sex, that

Davis treated similarly situated female employees more favorably, that Davis was harassing him by creating a hostile work environment, or that Davis was retaliating against him because he

complained to Wagner earlier. (S.J. Ex. 9 ¶ 14, at 3; S.J. Ex. 10 ¶ 16, at 2.)

25. On June 8, 2007, Plaintiff resigned without notice and left work immediately. (S.J. Ex. 4.) Plaintiff did not stay at work for two weeks following his resignation even though

his resignation letter says he is giving AAA two-week notice. (S.J. Ex. 1, at 118:3-119:8.)

26. Also on June 8, 2007, Plaintiff sent an E-mail message to Baker, which stated, among other things, the following:

I am going to do everything I can to get Peggy fired. When the lawsuit hits AAA, they may let her go anyway. Nevertheless, I don’t believe I will be returning to AAA. I really did like working there.

But when you have a boss who is somewhere between nuts and crazy, the thrill and fun working there disappeared.

(S.J. Ex. 5 (emphasis added); S.J. Ex. 1, at 101:22-102:12.)

27. Also on June 8, 2007, Plaintiff sent Tetrick an E-mail message stating that Davis "has been on my back for everything" and "did the same thing to Cassie Wilkins and Vanessa

Alzuri." (S.J. Ex. 6.) In fact, Plaintiff admitted that various AAA employees (male and female) reported having professional and/or personality conflicts with Davis, including Wilkins and

Vanessa Alzuri. (S.J. Ex. 1, at 36:23-42:4.)

28. On August 27, 2007, Plaintiff filed a Charge of Discrimination with the NEOC/EEOC, alleging that he was constructively discharged due to sex discrimination, sexual harassment based upon

hostile work environment, and retaliation. (S.J. Ex. 7.)

29. On August 21, 2008, following its investigation, the NEOC issued a No-Cause Determination, dismissing Plaintiff's Charge against Defendant. (S.J. Ex. 8.) Thereafter, on

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September 30, 2008, the EEOC issued a "Notice of Rights" (a/k/a right-to-sue letter) respecting the Charge. (S.J. Ex. 8.)

30. On December 30, 2008, Plaintiff filed the Complaint against AAA, alleging sex discrimination, hostile work environment, retaliation, and constructive discharge all pursuant to

Title VII. Plaintiff makes the following allegations without providing any context:

Davis "yelled almost daily at Plaintiff about cash processing mistakes in front of [the] entire department" while she did not yell at Young or Wassom "in front of the department for their mistakes";

Davis "continued to humiliate and degrade Plaintiff in front of company clerks weekly without regard to company policy about discipline";

"Mary Wagner was requested by Plaintiff to help stop the constant harassment and retaliation" but his "requests were ignored" and the "situation did not change";

Davis disapproved of Plaintiff's PIPs before he left for surgery and medical leave, and she told him that he "would be dinged" for not completing the PIPs before he left work on medical leave;

Davis ignored Plaintiff's medical restrictions once he returned to work;

Davis told Plaintiff that he "could not discuss department procedures or actions with his direct employees" and that "Dais was to have the only contact";

Davis "would not discuss any daily department processes or actions with Plaintiff";

Plaintiff complained to Wagner about Davis, Wagner suggested that Plaintiff speak with Davis directly, and that Davis "stated that she could yell at Plaintiff whenever she wanted to and in front

of whoever she wanted to";

"[W]hen Plaintiff informed Peggy Davis that the employees under Plaintiff's supervision were concerned and asked how they could help to stop Peggy Davis from yelling at Plaintiff, Peggy Davis

became angry and told Plaintiff not to discuss the circumstances with the employees under Plaintiff's supervision";

Plaintiff advised Wagner of Davis' conduct, and the three of them had a meeting about Plaintiff's work performance, but "the issues of treatment Plaintiff had complained to Mary Wagner about"

were not addressed in" the meeting.

(Filing No. 1 ¶¶ 13-22, at 3-6.)

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31. Davis had also reprimanded Wassom and Young, Plaintiff's fellow female supervisors. (S.J. Ex. 9 ¶ 15, at 3.)

32. Wilkins, a AAA female employee who was one of Plaintiff's subordinates, resigned without notice on March 3, 2007, citing Davis as the reason: "There has been too much

conflict between me and Peggy Davis." (S.J. Ex. 2; S.J. Ex. 10 ¶ 17, at 3.) Plaintiff testified that Davis went into "uncontrollable rage" when Wilkins had previously requested time off for

medical reasons. (S.J. Ex. 1, at 75:15-77:4.)

33. Plaintiff testified that Baker complained to Plaintiff about how Davis was treating her and "being hard" on her. (S.J. Ex. 1, at 133:25-134:9.)

IV. SUMMARY JUDGMENT STANDARD

Summary judgment should be granted "if the pleadings, depositions, answers to interrogatories, and admissions on file, together with the affidavits, if any, show that there is no

genuine issue as to any material fact and that the moving party is entitled to a judgment as a matter of law." Fed. R. Civ. P. 56(c). It is an integral part of the federal rules designed to "secure

the just, speedy and inexpensive determination of every action." Celotex Corp. v. Catrett, 477 U.S. 317, 327 (1986).

A moving party is entitled to summary judgment if the evidence, viewed in the light most favorable to the non-moving party, shows that no genuine issue of material fact exists and the

moving party is entitled to judgment as a matter of law. Allianz Ins. Co. of Can. v. Sanftleben, 454 F.3d 853, 855 (8th Cir. 2006). The non-moving party may not simply rest on the allegations

of the pleadings, but must come forward and "designate 'specific facts showing that there is a genuine issue for trial.'" Celotex Corp., 477 U.S. at 324 (quoting Fed. R. Civ. P. 56(c)). Self-

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serving assertions without factual support in the record is not sufficient to defeat a motion for summary judgment. Davidson & Assocs. v. Jung, 422 F.3d 630, 638 (8th Cir. 2005).

If the non-moving party fails to make a sufficient showing on "every essential element of its case on which it bears the burden of proof, the court should resolve the dispute on summary

judgment." Barge v. Anheuser-Busch, 87 F.3d 256 (8th Cir. 1996) (quoting Celotex Corp., 477 U.S. at 323); see also Smith v. Basin Park Hotel, Inc., 350 F.3d 810, 813 (8th Cir. 2003).

This Court set forth the applicable standard for summary judgment as follows:

In order to withstand a motion for summary judgment, the nonmoving party must substantiate their allegations with “‘sufficient probative evidence [that] would

permit a finding in [their] favor on more than mere speculation, conjecture, or fantasy.’” “A mere scintilla of evidence is insufficient to avoid summary

judgment.” Essentially the test is “whether the evidence presents a sufficient disagreement to require submission to a jury or whether it is so one-sided that one

party must prevail as a matter of law.”

Riggs v. County of Banner, 159 F. Supp. 2d 1158 (D. Neb. 2001) (quoting Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 251-52 (1986)). “Evidence, not contentions, avoids summary

judgment.” Mayer v. Nextel W. Corp., 318 F.3d 803 (8th Cir. 2003).

V. ARGUMENT

A. Summary of Argument.

Plaintiff cannot establish a prima facie case of sex discrimination, that he was constructively discharged, that similarly situated female employees were treated differently, or

that his supervisor created a hostile work environment because of his gender. Even if Plaintiff clears his prima facie hurdles, Defendant has articulated its legitimate, non-discriminatory

reasons, and Plaintiff has not established that these reasons are pretextual.

As for Plaintiff's claim of sexual harassment based upon a hostile work environment, he provides no concrete evidence to support this claim, especially since similarly situated female

employees also had personality conflicts with Davis. Moreover, even assuming that Plaintiff

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made a prima facie case of sexual harassment, Defendant has articulated a legitimate, nondiscriminatory reason for Davis' actions, i.e., Plaintiff's work performance deficiencies

necessitated repeated reprimands. Moreover, Defendant has successfully proven the applicability of the Faragher/Ellerth defense in this case because of Plaintiff’s failure to use Defendant’s

available remedies.

Next, Plaintiff claims that Defendant retaliated against him for complaining to management about Davis' conduct and about possible violations of federal law in the way AAA

charged customer credit cards. The Court has determined that the portion of this claim that survived the Motion to Dismiss relates to alleged retaliation by Davis after Plaintiff complained

to management about Davis' harassment. However, Plaintiff cannot make out a claim of retaliation because he suffered no adverse employment action. Even if Plaintiff has established a

prima facie case of retaliation, Defendant has provided legitimate, non-discriminatory reasons for its actions, and Plaintiff has not established that Defendant's reasons amount to pretext.

Finally, regarding Plaintiff's constructive discharge claim, Plaintiff's allegations simply do not establish that working conditions were intolerable to the point that he was forced to

resign. Plaintiff also cannot show that AAA's actions were designed to make him quit. The evidence shows that Davis was merely reacting to Plaintiff’s poor job performance and attitude.

Accordingly, this Court should grant summary judgment to AAA on all of Plaintiff's claims.

B. Summary Judgment Is Appropriate on Plaintiff's Claim of Sexual

Harassment/Hostile Work Environment.

1. Plaintiff Cannot Establish a Hostile Work Environment

Title VII prohibits an employer from discriminating “against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual's

. . . sex.” 42 U.S.C. § 2000e-2(a)(1). "Title VII is violated when workplace harassment based on

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sex creates a hostile work environment." Hathaway v. Runyon, 132 F.3d 1214, 1221 (8th Cir. 1997). To succeed under his Title VII hostile work environment theory, Plaintiff must prove each

of the following: (1) he is a member of a protected group; (2) he was subjected to unwelcome sexual harassment; (3) the harassment was based upon sex; (4) the harassment affected a term,

condition, or privilege of his employment; and (5) Defendant knew or should have known of the harassment and failed to take proper remedial action. See Diaz v. Swift-Eckrich, Inc., 318 F.3d

796, 800 (8th Cir. 2003); Reedy v. Quebecor Printing Eagle, Inc., 333 F.3d 906 (8th Cir. 2003).

"The underlying wrongful conduct 'must be sufficient to create a hostile environment, both as it would be viewed objectively by a reasonable person and as it was actually viewed subjectively

by the victim.'" Green v. Franklin Nat'l Bank of Minneapolis, 459 F.3d 903 (8th Cir. 2006) (quoting Howard v. Burns Bros., 149 F.3d 835, 840 (8th Cir. 1998)).

If and only if a hostile environment is shown to have existed, liability may attach to AAA if Plaintiff can show that AAA “‘knew or should have known of [Davis'] conduct and failed to

take proper remedial action.’” Joens v. John Morrell & Co., 354 F.3d 938, 940 (8th Cir. 2004) (quoting Dhyne v. Meiners Thriftway, Inc., 184 F.3d 983, 987 (8th Cir. 1999)). "Under this

negligence standard, an employer is not liable if it takes prompt remedial action that is reasonably calculated to stop the harassment." Engel v. Rapid City Sch. Dist., 506 F.3d 1118,

1123 (8th Cir. 2007) (citing Carter v. Chrysler Corp., 173 F.3d 693, 702 (8th Cir. 1999)). Additionally, and particularly appropriate to this case, a Title VII plaintiff must provide

the Court with the time, place, or manner of the alleged discriminatory conduct in order to survive summary judgment. See Hernandez v. Spacelabs Med. Inc., 343 F.3d 1107, 1116 (9th

Cir. 2003); Ford v. West, 222 F.3d 767, 777 (10th Cir. 2000) (affirming summary judgment in Title VII case alleging hostile work environment where plaintiff's claim was "vague and

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conclusory, without reference to specific dates or circumstances"); Allen v. Mich. Dep't of Corrs., 165 F.3d 405, 416-17 (6th Cir. 1999) (holding that vague allegations of harassment without

reference to specific dates, instances, or events is not sufficient to survive summary judgment); Adler v. Wal-Mart Stores, Inc., 144 F.3d 664, 674 (10th Cir. 1998) (same); Carter v. Ball, 33

F.3d 450, 461-62 (4th Cir. 1994) (same).

The standards for establishing a hostile work environment are relatively stringent:

Conduct that is not severe or pervasive enough to create an objectively hostile or abusive work environment—an environment that a reasonable person would find

hostile or abusive—is beyond Title VII’s purview. Likewise, if the victim does not subjectively perceive the environment to be abusive, the conduct has not

actually altered the conditions of the victim’s employment, and there is no Title VII violation.

Woodland v. Joseph T. Ryerson & Son, Inc., 302 F.3d 839, 843 (8th Cir. 2002).

Title VII’s stringent standards are designed to “filter out complaints attacking the ordinary tribulations of the workplace, such as the sporadic use of abusive language, genderrelated

jokes, and occasional teasing.” Duncan v. General Motors Corp., 300 F.3d 928 (8th Cir. 2002) (quoting Faragher v. City of Boca Raton, 524 U.S. 775, 788 (1998)). As noted in Duncan,

Title VII is not designed to purge the workplace of vulgarity. Id. (quoting Baskerville v. Culligan Int’l Co., 50 F.3d 428, 430 (7th Cir. 1995)). Title VII does not “impose a code of workplace

civility.” Palesch v. Mo. Comm’n on Human Rights, 233 F.3d 560, 567 (8th Cir. 2000).

Whether an environment is hostile or abusive can be determined only by looking at all of

the circumstances, which include the following: the frequency of the discriminatory conduct; its severity; whether it is physically threatening or humiliating, or a mere offensive utterance; and

whether it unreasonably interferes with the employee’s work performance. See Harris v. Forklift Sys., Inc., 510 U.S. 17, 21-23 (1993). Merely offensive conduct is not enough absent the

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requisite effect on the “victim’s” terms and conditions of employment. Scusa v. Nestle U.S.A. Co., 181 F.3d 958, 967 (8th Cir. 1999).

In this case, Plaintiff concedes that he was not subjected to sexual overtures. (S.J. Ex. 1, at 47:23-48:2, 53:21-54:11, 54:18-21.) Rather, Plaintiff has alleged that Davis was “on [his] back

for everything.” Plaintiff claims that Davis yelled at him on numerous occasions, sent him Email messages repeatedly, and, when Plaintiff did nor respond to her messages, printed off the Email

messages, walked over to his cubicle, and shook the printed E-mail message in his face so where other AAA employees could see what she was doing. (S.J. Ex. 1, at 77:15-78:1, 79:19-25.)

These allegations, even if true, do not arise to the level of supporting a hostile work environment claim.

It is true that Davis counseled Plaintiff for performance issues, reminded him repeatedly to complete assignments, and reprimanded him when he failed to follow procedures. All of these

actions were necessitated by Plaintiff’s poor performance, not by his gender. Moreover, Plaintiff cannot support his allegations that Davis made the conditions of his employment so intolerable

that he was compelled to resign because of his gender.

There is no dispute but that other employees also had personality conflicts with Davis, without regard to gender. For example, Wilkins, a female Cash Processing Clerk under

Plaintiff’s supervision, suddenly resigned on March 3, 2007. Wilkins, herself, said she resigned because “[t]here has been too much conflict between me and Peggy Davis.” Plaintiff also

testified that Baker complained to Plaintiff about Davis' treatment of her and that Davis was "being hard" on her. Even assuming that Davis was a difficult boss, that information does not

rise to the level of a federal discrimination lawsuit. See, e.g., Powell v. Mo. State Highway & Transp. Dep't, 822 F.2d 798 (8th Cir. 1987) (upholding the trial court’s conclusion that a black

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employee suffered no disparate treatment even though he testified that his supervisor was “harder” on him than coworkers, stating that the supervisor was “demanding,” but finding that

being "harder" on one subordinate than on others did not equate to discriminatory treatment).

2. Plaintiff Failed to Complain

Plaintiff did not endure, by any stretch of the imagination, "severe and pervasive" harassment. The Eighth Circuit has rejected such claims in cases with much stronger evidence of

hostile environment. See LeGrand v. Area Res. for Cmty. & Human Servs., 394 F.3d 1098, 1100-03 (8th Cir. 2005) (finding no objectively hostile work environment created by defendant's

unwelcome sexual advances on three separate occasions over a nine-month period, including asking the employee to watch pornographic movies with him, hugging and kissing, and grabbing

the employee's buttocks and thigh); Tuggle v. Mangan, 348 F.3d 714, 720 (8th Cir. 2003) (holding no actionable hostile work environment based on defendant's inappropriate sexual

comments, taking a photograph of plaintiff's rear end and giving plaintiff undesirable work assignments); Duncan v. Gen. Motors Corp., 300 F.3d 928, 933 (8th Cir. 2002) (holding no

actionable hostile work environment where co-employee asked plaintiff if she would have a relationship with him, touched the plaintiff's hand on four to five occasions, requested the

plaintiff sketch a sexually objectionable planter, asked plaintiff to complete a task on his computer where its screen saver depicted a naked woman, hung an offensive poster, and asked

plaintiff to type a document for him containing sexually offensive items). Because Plaintiff's allegations of sexual harassment, even if accepted as true, do not rise to the level of being

"severe and pervasive" such that the terms, conditions, or privileges of Plaintiff's employment were altered, such allegations cannot form the basis of a sexual harassment claim under Title

VII. Therefore, Defendant is entitled to judgment as a matter of law.

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Not only does Orr fail to establish an objectively hostile environment based upon sex, but he cannot show that he complained about said discrimination. Moreover, even though Plaintiff

complained about Davis' criticisms of his work, he never advised Wagner that Davis was harassing him because of his gender. A defending employer can raise an affirmative defense to

avoid vicarious liability for a supervisor’s actions under a Title VII hostile work environment claim by showing the following: "(a) that the employer exercised reasonable care to prevent and

correct promptly any sexually harassing behavior, and (b) that the plaintiff employee unreasonably failed to take advantage of any preventive or corrective opportunities provided by

the employer or to avoid harm otherwise." Burlington Indus., Inc. v. Ellerth, 524 U.S. 742, 765 (1998). Regarding the second prong of this analysis, the United States Supreme Court has stated

the following:

If the plaintiff unreasonably failed to avail herself of the employer’s preventative or remedial apparatus, she should not recover damages that could have been

avoided if she had done so. If the victim could have avoided harm, no liability should be found against the employer who had taken reasonable care, and if

damages could reasonably have been mitigated no award against a liable employer should reward a plaintiff for what her own efforts could have avoided.

Faragher, 524 U.S. at 806-07.

Plaintiff claims that Davis began harassing him in 2006. Yet, Plaintiff neither brought allegations of sexual harassment to AAA's attention nor provided Wagner or other AAA

personnel any information to put the company on notice that he was claiming sexual harassment.

(S.J. Ex. 10 ¶ 16, at 2-3.) Summary judgment, thus, is appropriate for this reason as well.

C. Summary Judgment Is Also Appropriate on Plaintiff's Claim of Sex Discrimination.

Plaintiff makes the following allegations in his Complaint to support this claim:

Other female supervisors of Defendant(s), two other supervisors, where Plaintiff was also a supervisor, were disciplined differently and less severely, if disciplined at all, for

making similar or equivalent insurance processing mistakes, yet these female employees were not given no other option but to resign.

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(Filing No. 1 ¶ 22, at 5-6.) Clearly, Plaintiff directs his allegations at the other two supervisors, Wassom and Young. (S.J. Ex. 1, at 44:4-8, 46:7-9.) Nonetheless, as shown below, each of

Plaintiff’s allegations under this claim is without merit.

Plaintiff's sex discrimination claims should be analyzed under the three-part framework used to analyze disparate treatment cases as set forth in McDonnell Douglas Corp. v. Green, 411

U.S. 792 (1973), Texas Department of Community Affairs v. Burdine, 450 U.S. 248 (1981), and St. Mary’s Honor Center v. Hicks, 509 U.S. 502 (1993). See Al-Zubaidy v. TEK Indus., Inc., 406

F.3d 1030, 1037 (8th Cir. 2005). McDonnell Douglas and its progeny have "established an allocation of the burden of production and an order of presentation of proof in . . .

discriminatory-treatment cases." St. Mary’s Honor Ctr., 509 U.S. at 506. The indirect method of proof allows a plaintiff to make out a prima facie case of discrimination by showing the

following: (1) he was a member of a protected group, (2) he was performing his job at a level that met his employer's legitimate expectations, (3) he suffered an adverse employment action,

and (4) circumstances exist giving rise to an inference of discrimination. Wheeler v. Aventis Pharms., 360 F.3d 853, 857 (8th Cir. 2004).

When alleging disparate treatment on the basis of sex, the plaintiff must establish that defendant’s actions were motivated by his gender. See Watson v. Fort Worth Bank & Trust, 487

U.S. 977, 986 (1988).

1. Plaintiff Cannot Establish a Prima Facie Case of Disparate Treatment

Indisputably, Plaintiff, as a male, is a member of a protected group. Plaintiff cannot, however, satisfy the other elements of a prima facie case. Plaintiff cannot show that he met his

employer's expectations, that he suffered an adverse employment action, or that similarly

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situated females were treated more favorably. See Winbush v. Iowa, 66 F.3d 1471, 1479 n.13 (8th Cir. 1995).

First, Plaintiff's performance failed to satisfy his employer's expectations as established by the affidavits of Wagner and Davis. (S.J. Ex. 9 ¶¶ 6-8, 11-13, 16, at 1-3; S.J. Ex. 10 ¶ 13, at

2.) Second, for reasons explained in more detail below, Plaintiff did not suffer an adverse employment action since he voluntary resigned and cannot establish a constructive discharge.

Finally, the evidence also shows that Davis reprimanded female employees just like she did Plaintiff. Davis reprimanded both Wassom and Young, Plaintiff's fellow supervisors.

Additionally, although Plaintiff complains that Davis was extraordinarily critical of his PIP documents, he admitted that he does not know if Davis was also critical of the PIP documents

that Wassom and Young submitted. (S.J. Ex. 1, at 98:21-99:24.) Plaintiff's own testimony shows that other employees, including females, had personality conflicts with Davis. Even more,

Plaintiff advised Tetrick and admitted at his deposition that Wilkins and Vanessa Alzuri (both female employees) were also subjected to criticism by Davis. (S.J. Ex. 6; see S.J. Ex. 1, at 36:23-

42:4.) In fact, Wilkins quit her job and cited Davis as the reason for the resignation. (S.J. Ex. 2.) Most telling, when asked at deposition why he thought Davis was discriminating against

him on the basis of sex, Plaintiff stated, without any specifics: "What else could it be?" (S.J. Ex. 1, at 45:12-24.) Plaintiff further admitted that gender, like religion, "[n]ever came up" in his

exchanges with Davis. (Id.) As Plaintiff stated, Davis "never said anything" to make him think that sex discrimination was at issue. (S.J. Ex. 1, at 47:23-48:2.)

Plaintiff's conclusory allegations that Wassom and Young were treated more favorably simply cannot survive a Motion for Summary Judgment. See Meiri v. Dacon, 759 F.2d 989, 998

(2d Cir.) (finding that plaintiff's conclusory allegations that her supervisor “conspired to get rid

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of her” and that she “heard disparaging remarks about Jews, but, of course, don't ask me to pinpoint people, times or places" since "[i]t's all around us” were insufficient, without more, to

support a finding of discrimination to overcome summary judgment), cert. denied, 474 U.S. 829 (1985). Plaintiff has failed to establish a prima facie case of sex discrimination, and summary

judgment is appropriate.

2. AAA Has Articulated Legitimate, Non-Discriminatory Reasons for Its Actions

Assuming, arguendo, that Plaintiff made out such a prima facie case of sex discrimination under Title VII, a rebuttable inference of unlawful discrimination based upon

gender is created. Again, once the inference is created, then the burden shifts to the employer to articulate a legitimate, non-discriminatory reason for the adverse employment action. Pope v.

ESA Servs., Inc., 406 F.3d 1001, 1007 (8th Cir. 2005). Again, there was no adverse employment action taken against Plaintiff since he voluntarily quit his job.

During the course of his employment, Plaintiff received repeated, justifiable admonitions from his supervisor for failing to perform essential job functions. Evidence of Plaintiff's poor

performance included the following:

Plaintiff reported assignments as completed when they had not been completed.

Plaintiff delegated duties that were his responsibility, such as the work management reports he delegated to Baker.

Plaintiff failed to follow up on requests or pending tasks.

Plaintiff's work management reports were continually late.

Plaintiff failed to secure confidential information on his desk.

Plaintiff's responses to requests for information or action were late, such as the PIP forms.

Plaintiff did not follow proper procedures.

Plaintiff's credit balance report was inconsistent.

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Plaintiff made errors in processing payments.

Plaintiff demonstrated poor supervisory skills over subordinate staff.

Plaintiff demonstrated a poor attitude.

Plaintiff's untimely responses led to a complaint from the Nebraska Department of Insurance.

Plaintiff was engaged in improper communications with clients.

Female clients complained of Plaintiff's condescending tone toward them.

(S.J. Ex. 9 ¶ 6-8, 11-13, 16, at 1-3.) Davis' criticisms of Plaintiff's work performance are insufficient, without more, to establish that Plaintiff was constructively discharged and therefore

suffered an adverse employment action.

Federal courts are not in the business of making business decisions. Webber v. Int'l Paper Co., 417 F.3d 229, 236 (1st Cir. 2005); Torlowei v. Target, 401 F.3d 933, 935 (8th Cir. 2005);

Hutson v. McDonnell Douglas Corp., 63 F.3d 771, 781 (8th Cir. 1995) (holding the federal courts do not sit as “super-personnel departments” that re-examine business decisions); Walker v.

AT&T Techs., 995 F.2d 846, 850 (8th Cir. 1993). Absent evidence of discrimination, the courts are not empowered to intercede due to personality conflicts between employees.

3. Plaintiff Has Not Established that Defendant’s Reasons Amount to Pretext

Once a legitimate, non-discriminatory reason has been articulated, any inference of discrimination then drops from the case. The burden of production then shifts back to Plaintiff to

show that the articulated reason was a pretext and unworthy of credence. McDonnell Douglas Corp., 411 U.S. at 802-04; Pope, 406 F.3d at 1007. It is important to note that only the burden of

production shifts when determining whether intentional discrimination occurred; the ultimate burden of persuasion rests at all times upon the plaintiff. McDonnell Douglas Corp., 411 U.S. at

802-04; Pope, 406 F.3d at 1007. "Merely disputing [the employer's] reason is insufficient,

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however. [The plaintiff] must show both that the reason was false, and that discrimination was the real reason." Stuart v. Gen. Motors Corp., 217 F.3d 621, 634 (8th Cir. 2000) (quotations

omitted).

In determining whether pretext existed, the “‘inquiry is limited to whether the employer gave an honest explanation of its behavior,’ not whether its action was wise, fair, or correct.”

McKay v. U.S. Dep’t of Transp., 340 F.3d 695, 700 (8th Cir. 2003) (quoting Harvey v. Anheuser-Busch, Inc., 38 F.3d 968, 973 (8th Cir. 1994)). Here, Plaintiff can provide this Court with no

response to Defendant's legitimate, non-discriminatory reasons for being critical of Plaintiff's work, other than to postulate that these admonitions were tantamount to intentional sex

discrimination.

"The ultimate question in every employment discrimination case involving a claim of disparate treatment is whether the plaintiff was the victim of intentional discrimination." Reeves

v. Sanderson Plumbing Prods. Inc., 530 U.S. 133, 135 (2000). In a Title VII disparate treatment claim, a plaintiff is required to prove that the defendant acted with discriminatory intent or

motive. Watson v. Fort Worth Bank & Trust, 487 U.S. 977 (1988). Put another way, the key question of liability under Title VII is "whether the plaintiff's protected characteristic was a

'motivating factor' in the defendant's employment decision." Williams v. Valentec Kisco, Inc.,964 F.2d. 723, 731 (8th Cir. 1992). The fact-finder must conclude by the greater weight of the

evidence that defendant intentionally discriminated against plaintiff because of his protected characteristic, i.e., that plaintiff's protected activity was an actual motivating factor in defendant's

decision to discharge or take other adverse employment actions against plaintiff. See St. Mary's Honor Ctr., 509 U.S. at 506-07. A plaintiff's subjective belief that he was subject to

discrimination does not establish disparate treatment. Johnson v. Nordstrom, Inc., 260 F.3d 727,

Case: 8:08-cv-00538-LES-FG3 Document #: 26 Date Filed: 11/23/09 Page 23 of 30

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733 (7th Cir. 2001); Jones v. Denver Post Corp., 203 F.3d 748, 756 (10th Cir. 2000) (holding that plaintiff's subjective belief that an individual is subject to discrimination is not sufficient

absent specifics); Lawrence v. Univ. of Tex. Med. Branch at Galveston, 163 F.3d 309, 312 (5th Cir. 1999) ("It is therefore necessary for [plaintiff] to present evidence—not just speculation and

conjecture—that the defendants discriminated against her on the basis of her race."); Davenport v. Riverview Gardens Sch. Dist., 30 F.3d 940, 945 (8th Cir. 1994) (stating that plaintiff's own

unsubstantiated allegations in a deposition is not sufficient to maintain a disparate treatment claim).

This case does not involve any evidence of intentional discrimination. Davis, as Plaintiff's supervisor, had the prerogative to criticize Plaintiff's unacceptable work performance

and attitude. In response, Plaintiff simply claims that Davis treated Plaintiff's fellow female supervisors differently, which he cannot support in terms of dates, locations, times, or manner,

that is indicative of sex discrimination. However, none of the allegations, even if supported by admissible evidence, rise to the level of sex discrimination, nor do they provide the required

nexus to show that Plaintiff was forced to quit his job was based upon sex discrimination. Based upon the foregoing, it is respectfully requested that the Plaintiff's claim of discrimination based

upon sex origin be dismissed with prejudice.

D. Summary Judgment Is Also Appropriate on Plaintiff's Claim of Retaliation.

Plaintiff's next argues that Defendant (through Davis) retaliated against him because he complained to Wagner about Davis' harassment. Title VII provides, in pertinent part, as follows:

It shall be an unlawful employment practice for an employer to discriminate against any of his employees . . . because he has opposed any practice made an

unlawful employment practice by this subchapter, or because he has made a charge, testified, assisted, or participated in any manner in an investigation,

proceeding, or hearing under this subchapter.

Case: 8:08-cv-00538-LES-FG3 Document #: 26 Date Filed: 11/23/09 Page 24 of 30

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42 U.S.C. § 2000e-3(a). Plaintiff has no direct proof that Davis retaliated against him. Therefore, in the absence of direct evidence, Plaintiff's retaliation claim should also be analyzed pursuant to

McDonnell Douglas.

In order to establish a prima facie case of retaliation, Plaintiff must show that (1) he engaged in protected conduct; (2) a reasonable employee would have found the challenged

retaliatory action materially adverse; and (3) the materially adverse action was causally linked to the protected conduct. Higgins v. Gonzales, 481 F.3d 578 (8th Cir. 2007) (citing Burlington N. &

Santa Fe Ry. Co. v. White, 548 U.S. 53 (2006)).

Under Title VII, protected activity comes in two varieties: (1) opposing an act of discrimination made unlawful by Title VII ("the opposition clause"), or (2) filing a charge or

participating in an investigation under Title VII ("the participation clause"). Brower v. Runyon, 178 F.3d 1002, 1005 & n.3 (8th Cir. 1999); 42 U.S.C. § 2000e-3(a); see Bogren v. Minnesota,

236 F.3d 399, 407-08 (8th Cir. 2000). Plaintiff has alleged that he "opposed" unlawful sex discrimination by complaining to Wagner. In claiming protection under the opposition clause, an

employee "opposes" an unlawful employment practice only if he specifically "refers to some practice by the employer that is allegedly unlawful." EEOC v. Crown Zellerbach Corp., 720 F.2d

1008, 1013 (9th Cir. 1983); see also Barber v. CSX Distrib. Serv., 68 F.3d 694, 701-02 (3d Cir.1995) (reasoning that the complaint must be specific in nature). Also, "[t]o demonstrate the

presence of protected opposition, a plaintiff must show a good faith reasonable belief that his employer engaged in a discriminatory employment practice." Evans v. Kansas City, Mo. Sch.

Dist., 65 F.3d 98, 100 (8th Cir. 1995). In this case, Plaintiff cannot provide any evidence to support his claim that he complained to management about any alleged sexual harassment by

Davis. Thus, Plaintiff has not demonstrated that he engaged in protected activity.

Case: 8:08-cv-00538-LES-FG3 Document #: 26 Date Filed: 11/23/09 Page 25 of 30

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Plaintiff is also unable to prove a prima facie case of retaliation because he suffered no adverse employment action. Plaintiff resigned from his employment on June 8, 2007, after

essentially abandoning his position without prior notification. Plaintiff reported verbally to Wagner that he believed that Davis wanted to isolate him or push him out, but this allegation is

insufficient to establish a retaliation claim. Again, Plaintiff must provide the Court with the time, place, and manner of the alleged discriminatory conduct to survive summary judgment. Although

Plaintiff's Complaint contains several alleged statements made by Davis, Plaintiff has not demonstrated how these statements, even if made, show retaliation. “Not all comments that may

reflect a discriminatory attitude are sufficiently related to the adverse employment action in question to support such an inference” of discrimination. Walton v. McDonnell Douglas Corp.,

167 F.3d 423, 426 (8th Cir. 1999). For example, “‘stray remarks in the workplace,’ ‘statements by nondecisionmakers,’ or ‘statements by decisionmakers unrelated to the decisional process

itself’” will not suffice. Beshears v. Asbill, 930 F.2d 1348, 1354 (8th Cir. 1991) (quoting Price Waterhouse v. Hopkins, 490 U.S. 228, 277 (1989) (O'Connor, J., concurring)). The only

statements to which Plaintiff has pointed relate to Davis' criticisms of Plaintiff's work performance and attitude.

Furthermore, Plaintiff cannot make out a prima facie case because he has not submitted evidence regarding the third prong of the retaliation analysis, namely, a causal connection

between his complaint to Wagner and any alleged retaliation by Davis. This Circuit previously has held that the mere allegation of causal connection is insufficient to withstand a properly

supported motion for summary judgment. See Palesch v. Mo. Comm'n on Human Rights, 233 F.3d 560, 566 (8th Cir. 2000) (granting summary judgment on plaintiff's retaliation claim where

only evidence of causal link was plaintiff's speculative opinion testimony); Flannery v.

Case: 8:08-cv-00538-LES-FG3 Document #: 26 Date Filed: 11/23/09 Page 26 of 30

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TransWorld Airlines, Inc., 160 F.3d 425 (8th Cir. 1998) (holding that plaintiff is unable to establish a prima facie case of retaliation where plaintiff's affidavit was devoid of any specific

factual allegations of casual connection); Helfter v. United Parcel Serv., 115 F.3d 613 (8th Cir. 1997) (holding conclusory statements in affidavit, standing alone, are insufficient to withstand a

properly supported motion for summary judgment). As the Eighth Circuit has held repeatedly, "more than a temporal connection between the protected conduct and the adverse employment

action is required to present a genuine factual issue on retaliation." Kiel v. Select Artificials, Inc., 169 F.3d 1131, 1136 (8th Cir.) (en banc), cert. denied, 528 U.S. 818 (1999).

Given the complete absence of evidence of a retaliatory motive, it is clear that Plaintiff has failed to establish a causal connection between make out a prima facie case of retaliation,

and Plaintiff's claim of retaliation based upon Title VII must fail.

Even assuming Plaintiff can establish a prima facie case of retaliation under Title VII, the burden shifts to Defendant under the principles set forth in McDonnell Douglas to advance a

legitimate, non-retaliatory reason for the employer's decisions. As stated above, Defendant has articulated a legitimate, non-retaliatory reason for Davis' criticisms of Plaintiff's work.

Assuming that the Plaintiff has made out a prima facie case (which he has not) and that Defendant has articulated a legitimate, non-retaliatory reason for its decisions (which it has

done), Plaintiff must present proof that Defendant's reasons are nothing more than pretext and, ultimately, that Defendant has retaliated. Smith v. Allen Health Sys., Inc. , 302 F.3d 827, 833 (8th

Cir. 2002). Plaintiff can produce no evidence of pretext. As a result, Defendant is entitled to summary judgment on Plaintiff's retaliation claim.

Case: 8:08-cv-00538-LES-FG3 Document #: 26 Date Filed: 11/23/09 Page 27 of 30

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E. The Plaintiff Was Not Constructively Discharged.

Finally, Plaintiff has alleged that he was "constructively discharged." The constructive discharge doctrine permits an employee to resign and be treated for damage purposes as having

been terminated. A "constructive discharge" occurs when "an employer deliberately renders the employee's working conditions intolerable and thus forces him to quit his job." Johnson v. Bunny

Bread Co., 646 F.2d 1250, 1256 (8th Cir. 1981), quoted in Parrish v. Immanuel Med. Ctr., 92 F.3d 727 (8th Cir. 1996). "An employee may not be unreasonably sensitive to his working

environment." Johnson, 646 F.2d at 1256.

Here, Plaintiff cannot establish a constructive discharge. Many courts require a plaintiff who alleges constructive discharge to demonstrate that the employer's actions were deliberate

and that the working conditions were intolerable. Paroline v. Unisys Corp., 900 F.2d 27, 28 (4th Cir. 1990). Whether the employee's working conditions are intolerable is judged objectively,

asking whether a reasonable person in the employee's position would consider the conditions intolerable. Parrish, 92 F.2d at 732 (citing Hukkanen v. Int'l Union of Operating Engineers, 3

F.3d 281, 284 (8th Cir. 1993)); see also West v. Marion Merrell Dow, Inc., 54 F.3d 493, 497 (8th Cir. 1995) (holding that the intolerableness of the working conditions is viewed objectively). Not

only must the employee show that working conditions were intolerable in order to prove constructive discharge, he must also show that the employer's actions were intended to force the

employee to quit. Hukkanen, 3 F.3d at 284. The employer's intent can be satisfied by showing that the employee's resignation "was a reasonably foreseeable consequence of his employer's

discriminatory actions." Id. at 285; see also Bergstrom-Elk v. Best Oil Co., 153 F.3d 851 (8th Cir. 1998). The employer’s actions must have been intended to force the employee to quit,

meaning that the employee’s resignation must be a reasonably foreseeable consequence of the

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employer’s discriminatory actions. Allen v. Bridgestone/Firestone, Inc., 81 F.3d 793, 796 (8th Cir. 1996) (citing Hukkanen, 3 F.3d at 285); see also Tidwell v. Meyer’s Bakeries, Inc., 93 F.3d

490, 494 (8th Cir. 1996) (“[T]o constitute a constructive discharge, the employer must deliberately create intolerable working conditions with the intention of forcing the employee to

quit and the employee must quit.”). In addition, proving that he was constructively discharged, a plaintiff must demonstrate that a reasonable person would find the working conditions

intolerable. Allen, 81 F.3d. at 796.

Such intolerability of working conditions is judged by an objective standard, not Plaintiff’s subjective feelings. Id. Plaintiff's allegations simply do not establish that working

conditions were intolerable. It is clear that Davis was merely reacting to Plaintiff’s poor job performance and attitude. Orr even wrote to Baker that he “really did like working” at AAA.

Plaintiff further stated in his deposition, for the first time, that he wanted his former job back.

(S.J. Ex. 1, at 16:6-10.) Plaintiff's complaint to Baker, that Davis made the “thrill and fun working there” disappear, hardly qualifies as intolerable working conditions. And, Plaintiff's

main objective appears to be that he wants AAA to fire Davis. (Id. at 12:22-15:10.) Thus, Plaintiff's allegations do not establish a constructive discharge.

VI. CONCLUSION

Plaintiff is unable to support his allegations with specific facts demonstrating that a genuine issue of material fact exists. Based upon the foregoing argument, and based upon the

uncontroverted evidence now before the Court, there are no genuine issues of material fact and that Defendant is entitled to judgment as a matter of law. Defendant respectfully requests that the

Court grant its Motion for Summary Judgment and dismiss Plaintiff's Complaint in its entirety.

Case: 8:08-cv-00538-LES-FG3 Document #: 26 Date Filed: 11/23/09 Page 29 of 30

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THE AUTO CLUB GROUP D/B/A AAA

NEBRASKA, Defendant

/s/ Sherman P. Willis

Patrick J. Barrett #17246

Sherman P. Willis #23114

ATTORNEYS FOR DEFENDANT

FRASER STRYKER PC LLO

500 Energy Plaza

409 South 17th Street

Omaha, NE 68102-2663

Telephone: (402) 341-6000

Fax: (402) 341-8290

E-mail: pbarrett@fslf.com

swillis@fslf.com

CERTIFICATE OF SERVICE

I hereby certify that on November 23, 2009, I electronically filed the foregoing with the Clerk of the Court using the CM/ECF system, which will send notification of such filing to the

following: Patrick McCormick, Suite 700, 319 South 17th Street, Omaha, NE 68102.

/s/ Sherman P. Willis

Patrick J. Barrett #17246

Sherman P. Willis #23114

ATTORNEYS FOR DEFENDANT

FRASER STRYKER PC LLO

500 Energy Plaza

409 South 17th Street

Omaha, NE 68102-2663

Telephone: (402) 341-6000

Fax: (402) 341-8290

E-mail: pbarrett@fslf.com

swillis@fslf.com

W523880v4

Case: 8:08-cv-00538-LES-FG3 Document #: 26 Date Filed: 11/23/09 Page 30 of 30

 


I have example(s) where Peggy Davis (Manager) ordered the debit of a customers account without their prior knowledge. In the email(s) to (financial persons)

in Dearborn Michigan, AAA Nebraska's headquarters, Peggy Davis (Manager) states "I suspect (the customer) will call when she sees the charges hit, but we can go from there."

(Email removed because AAA complained about violations of confidentiality)


The customer did contact Peggy Davis (Manager) when she found that her account had been charged. The customer stated in her phone call that AAA did not

have the authorization to withdraw funds from her account. AAA had to pay the customers overdraft fees.

In the email from Peggy Davis (Manager) to (Others) it states "She (customer) stated we do not have the authorization to withdraw the money from her account;

she said she had already agreed to pay the money back in (specified amount). pmts; first payment to withdraw from her account on (specified date).

(Email removed because AAA complained about violations of confidentiality.)


Although I filed harassment charges against Peggy Davis (Manager), AAA Nebraska, and ACG Michigan, the judge ruled that I did not have enough proof

to prove harassment or hostile work environment. The charges were dismissed.

The Nebraska Department of Labor conducted their own investigation and found that I did all I could to stop the harassment. And I had no other choice but to quit my job.

My personal copy - not confidential


I contacted the Banking and Finance Department in Lincoln, Nebraska.  But since there were no Nebraska customers impacted by the company operating and collecting funds within the boarders of Nebraska, it fell outside the jurisdiction of the Nebraska Department of Insurance.

When I called to find out what could be done. I was referred to the Michigan Department of Insurance to file a complaint.


Here is a copy of the complaint filed in Michigan on 01/04/2009.

I am attempting to have AAA change their policy, and contact those customers who did not authorize certain debits to their funds.


Contact the Nebraska Attorney General's Office in Lincoln, Nebraska and demand action be taken against AAA Nebraska.

Here are links to others who think AAA Sucks!

AAA - Michigan Fraud, Theft, Dishonesty, Poor Investigation, No Resolution, Aweful Customer Service. Ripoff OFFENDERS: Steven Hindes & Michelle Monteith Dearborn Michigan

Sexual Harassment / Traumatizing Experience - Dead Battery

AAA Auto Insurance Sucks – What a bunch of morons!

Tow Rates Being Kept Down by AAA

AAA Sucks and I Want to Kill Auto Mechanics

AAA SUCKS

AAA customer service sucks

Triple A Blues

AAA Sucks

Could I speak to your supervisor please?

Shitty AAA sucks

There are over 11 pages of these types of post about AAA.


Uploaded 01/15/2010.

Last Updated 03/08/2010.

Some Items were removed by request of AAA attorney.